IntroductionSystem Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.
Your Role and ResponsibilitiesAs Windows Administrator specialist you are responsible to design, install, administer, and optimize overall control of a server. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) and Process Compliance and perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.Responsibilities
- Act as the central communication point for Design, Maintain and Communicate the service support plans in Windows Administration domain
- Communicate the business impact of major incidents and prioritize based on business impact to the client
- Assess the impact of changes to systems, applications and infrastructure to determine requirements
- Configure and solve - DHCP, DNS, various network devices and services
- Performing Backup and Restore Operations
Required Technical and Professional Expertise- Minimum 7+ years of experience in IT industry
- Proficient on VTAM, TCP/IP, APPN along with the process documentation
- Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process
- Experience on SCCM/System Center Configuration Manager along with integration experience with AD/Active Directory and Virtualization: VMware, Hyper-V
- Demonstrable ability in managing windows server 2008/2012/2016, L2.
- Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions
- Validated expertise to create and manage user groups, renaming groups, deleting groups
Preferred Technical and Professional Expertise- Experience in high availability environment and alignment to process (ITIL)
- Validated experience in Page File size management and troubleshooting
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications