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OneDirect jobs - Social Media Associate

Social Media Associate

OneDirect

location

experience

0 to 3 Years

salary

Salary not disclosed

qualification

Any Post Graduate, Any Graduate, Any Non Graduate, Other Graduate, Other Post Graduate, Other Course

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Posted: 4 Years ago

Views: 2

Applications: 3

Openings: 5

Job Description

We are looking for Social Media Associates with good written communication skills!

Experience: 0- 3 years

Location: Okhla Phase 1 (South Delhi)

Key Responsibilities:

- Handling social media channels for our clients which include responding to the mentions across social media channels.

- Report any mentions that require client intervention and ensure timely and adequate response.

- Raise tickets and bucket mentions in the correct category for reporting.

- Ensuring seamless communication with clients so that all responses posted to the customers are in line with client’s persona.

- Gather broad insights about each client, the kind of mentions (complaints/queries/feedback) by their customers and report the same.

Job Particulars

Role Others

EducationAny Post Graduate, Any Graduate, Any Non Graduate, Other Graduate, Other Post Graduate, Other Course

Who can applyFreshers and Experienced (0 to 3 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id272569

Job Category Others

StateDelhi

Country India

About Company

Customer Experience Management Firm

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