Software Engineer – Development Operations Services IT (Salesforce)
Location: Bangalore, India
A Bachelor’s degree in Business Administration, Computer Applications or related field of study, plus minimum 2+ years of experience as a Programmer Analyst, Software Consultant, Software Development Advisor or related occupation
Respond to escalations from operational and leadership teams
Be able to take lead role to coordinate support and resources to work collectively on incidents or projects
Be able to provide support during major releases or deployments during the weekends
Be on-call to provide support during non-office hours for critical production issues
Must have 2+ years’ experience with Salesforce Lightning, APEX code, SOQL, Flow and Process builders inside SFDC.
Must have experience working Product Development following SDLC methodologies
Hands on experience with Git-based Version Control System; Git (GitLab, TFS Git, GitHub);
Fluent in English (Both spoken and written)
Proficient in Windows Server Administration
Experience in Support ticket model (L1-L2-L3)
Excellent debugging, problem solving, troubleshooting and diagnostic skills
Strong understanding on database (SQL server) concepts, SQL queries, stored procedures etc.
Good understanding on load balancer's, 3DNS and database availability groups
Desirable Requirements (Not Mandatory):
Nice to have experience with Salesforce Lightning, APEX code, SOQL, Flow and Process builders inside SFDC.
Experience with Scrum a plus but not required
Microsoft Team Foundational Server (TFS) a plus but not required
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