Software Specialist jobs in Ahmedabad at EClinicalWorks Pvt. Ltd.

Designation: Software Specialist

Location: Ahmedabad

We are hiring for the post of Software Specialist

Other Skills / Abilities:

Telephone etiquette
Fluency in English Communication.
Ability to balance multiple priorities
Strong analytical and problem-solving skills
Ready to work in 24*7 Shifts

Job Functions / Responsibilities:

Find resolutions on issues or queries related to unknown or new scenarios
Meet cases resolution SLA's
Manage relationships with clients
Work with cross-functional teams as and when required
Keep up to date with all eCW products and their enhancements
Maintain excellent customer satisfaction level
Other duties as assigned

Benefits:

5 Days Working (US Shifts)
Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar.
Meals at subsidized rate.
Night Shift Allowance.
Medical insurance for self and for family members.
Accidental Insurance

Company Profile:

eClinicalWorks is a privately-held, profitable company that focuses on establishing long-term relationships with customers. Our software is used by doctors and their staff in smallest to the largest set up in the USA. eClinicalWorks is a leader in ambulatory clinical solutions. Our solutions extend the use of Electronic Health Records (EHR) beyond practice (clinic/hospital) walls with the latest technologies and create community-wide records. Our core products are Electronic Medical Records (EMR) and Practice Management (PM). eClinicalWorks employs more than 5300 people across its locations. We are headquartered in Westborough, Massachusetts, USA. We also have offices in New York, Atlanta, Chicago, California, Mumbai, Ahmedabad and Bengaluru. We have a large infrastructure with many data centers across the USA. We are a product-based company designing and implementing our own Software. We are very rapid in research & development and innovation in the HealthCare IT industry. We believe in providing growth to our employees within the company.