Chakreshwari Technologies jobs - Software Support Executive

Product / services: Cyber Data Security software 

Target Industry: Jewellers and Builders (Owners) all over India 

Job Position: Software Support Executive

Job Role: Support (complete training will be provided by the company)

Job location: Borivali, Mumbai

Office timings: Monday to Saturday 10 am onwards

Qualification requirement : Should have basic knowledge of computers

Experience: Freshers may apply

To Apply: Kindly whatsapp your resume along with your 2 Photographs (1 passport size & 1 full length) 

Responsibilities may include:

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills