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Infosoft Solutions jobs - Software Support Executive

Software Support Executive

Infosoft Solutions

location

experience

Fresher

salary

8,000 - 15,000 Per Month

qualification

Diploma(Information Technology), BCA, BE/B.Tech(Information Science/Technology (IS/IT)), MCA

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Posted: 5 Years ago

Views: 9

Applications: 0

Openings: 5

Job Description

Job Summary

Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.

Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.

Maintain the highest level of soft-skills and telephone etiquette. Handle cases/schedules and escalations appropriately.

He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)

Responsibilities and Duties

Reporting to work on all the scheduled day and not taking an unplanned absenteeism.

Follows & Promote the company culture, its vision & values.

Job Particulars

Role Others

EducationDiploma(Information Technology), BCA, BE/B.Tech(Information Science/Technology (IS/IT)), MCA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id141111

Job Category Diploma , BSc/BCA/BBM

StateGujarat

Country India

About Company

Software Development Company

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