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Job DescriptionLast Date 25 Jun 19
Job Summary
  • Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
  • Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
  • Maintain the highest level of soft-skills and telephone etiquette. Handle cases/schedules and escalations appropriately.
  • He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
Responsibilities and Duties
  • Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
  • Follows & Promote the company culture, its vision & values.

Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
Software Development Company
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