IntroductionWe build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Role and ResponsibilitiesAs a Solar-Winds Administrator you will support the implementation, maintenance and operations of SolarWinds and its supporting infrastructure, integrating with other systems, and developing and supporting automation. This Position will require integration with existing teams for implementation as well as assisting team members with day-to-day use of the tool and tool optimization.
Responsibilities:
- Subject Matter Expert on SolarWinds NPM, SAM, and NCM and growing and maintaining the SolarWinds application infrastructure
- Provide Design and Architecture expertise in terms of SolarWinds infrastructure requirements and software configurations
- Deploy and configure SolarWinds to meet client specifications
- Work with the Network/Systems/Applications teams and SolarWinds Support to troubleshoot and understand system faults and application performance issues
- Develop, support and manage complex Alerts, Reports, and Views
- Ability to understand and customize SQL queries and stored procedures
- Gain deep visibility into the physical and virtual environments that are hosting applications in multiple data centers
- Ability to troubleshoot to effectively solve problems, using knowledge, experience, logic, and independent judgment consistent with standards, practices, policies and procedures
- Document issues, resolutions and maintain current documentation
- Mentoring and Knowledge Transfer to clients
- Testing, Identifying, and Correcting defects
- Advanced experience with SolarWinds and application monitoring software.
- Senior Network Engineering and/or Analyst experience
- Expert Network and System documentation and mapping experience, using Visio
- Knowledge of network protocols and routing, network, server, and host operating systems
Required Technical and Professional Expertise- Minimum of 5 years technical experience with IT industy
- Experience in configuring, operating and/or troubleshooting SolarWinds.
- Ability to communicate (both orally and written) effectively to various audiences.
- Experience performing Enterprise Systems Monitoring (ESM).
- Excellent teamwork skills
- Ability to obtain and maintain a DoD Secret clearance
- Familiarity with Microsoft, UNIX, and Linux server OS
- Good knowledge of Active Directory, GPOs, DNS and other Windows core services
- Solarwind version and flavor’s
- Solarwinds CloudMonitoring 2.0.1,
- Solarwinds DPAIM 11.1.0,
- Solarwinds WPM 2.2.2
- Solarwinds NPM 12.3 & Toolset 11.0.6
- Solarwinds NTA 4.4.0
- Solarwinds NCM 7.8
- Solarwinds NetPath 1.1.3
- Solarwinds IPAM 4.7.0
Preferred Technical and Professional Expertise- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed