Solution Specialist

For a client of TeamLease Services Ltd
Experience : 4 to 12 Years
Location : Chennai
Per Year: Rs. 13,00,000 - Rs. 18,00,000
Job Role : BPO / Customer care (Technical)
Posted on 30 Sep 19
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Job DescriptionLast Date 29 Nov 19

JOB Description:

Experience: 12 to 15 years

Primary Skills: Business Analysis, IT Solution, Software Solutions, Client Management and Team Management

  • Provide vision and solutions to upgrade the new and existing products for effective and efficient use.
  • Evaluate and implement new initiatives on Process Improvement and Technology Initiatives.
  • Propose pre-sales BA solution for the problem statement of customers and clients.
  • Participate in sales calls with customers by demonstrating the software and acting as a product expert.
  • Should have experience in Agile and Waterfall Model and Methodology.
  • Work with Business Product Managers to prioritize requests/features across multiple product lines.  Developed epics, stories, planned sprints, served as Product Owner in scrum, etc…
  • Managed changes to baseline requirements through effective application of change control processes and tools.
  • Conduct the analysis of complex business problems and processes to translate Business Requirements into Functional specifications and system use cases.
  • Support team on Integration of front end application (IPOS) with Life back end system.
  • Collaborate with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
  • Documenting future Process Flows, and Data Flows.
  • Creat Business Rules Spread Sheet (BRS) as needed and Requirement Traceability Matrix (RTM) to track the requirements and link it to the test cases.
  • Engage in data modelling and research alternatives for the development of business requirements. Analyze business needs and requirements for proposed new business products or processes.
  • Interacted with Users, Developers, Project Manager and SME to understand the business process, identify enhancements and gather Business Requirements.

·        Prepare Use Cases, Activity Diagrams / Sequence diagrams by following the UML based methods using MS Visio.

Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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Teamlease does not charge any kind of payment for a job.