Solutions Analyst
JREQ104877
Bangalore, KA
Certifications / Education : Bachelors degree in related field, or equivalent work experience.
Major Responsibilities / Accountabilities :
- Develops and improves business processes within the business organization and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates business requirements between development and client to design and implement business solutions.
- Responsible for building and maintaining a relationship with Data Provider e.g. Exchanges, Contributors.
- Responsible for the collection, analysis and documentation of a client's business needs and requirements.
- Participates in short term planning sessions with a client to improve a business process within an assigned client area.
- Uses a structured requirements process to assess near-term needs.
- Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition and on-going systems maintenance
- Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs.
- Identify, recommend and develop methods, tools and metrics for client business process and systems operational support
- Provide client systems support in order to resolve issues and contribute to on-going systems maintenance and evolution.
- Identifies business priorities and advises client on options.
- Responsible for generating systems documentation for operational support and end user information. Conducts operational and end user training and support transitions of operational support to client.
- Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project.
- Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes.
- Develops a basic awareness and understanding of Clarivate technologies, products, and services.
- Recommends metrics to ensure customer satisfaction.
1 Year 
Salary not disclosed 
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