Solutions Analyst

Clarivate Analytics
Experience : 1 Years
Location : Bangalore
Job Role : HR
Posted on 11 Nov 19
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Job DescriptionLast Date 10 Jan 20
Solutions Analyst

JREQ104877

Bangalore, KA

Certifications / Education : Bachelors degree in related field, or equivalent work experience. 

Major Responsibilities / Accountabilities :

  • Develops and improves business processes within the business organization and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates business requirements between development and client to design and implement business solutions. 
  • Responsible for building and maintaining a relationship with Data Provider e.g. Exchanges, Contributors.
  • Responsible for the collection, analysis and documentation of a client's business needs and requirements. 
  • Participates in short term planning sessions with a client to improve a business process within an assigned client area. 
  • Uses a structured requirements process to assess near-term needs.
  • Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation,  client transition and on-going systems maintenance
  • Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs.
  • Identify, recommend and develop methods, tools and metrics for client business process and systems operational support 
  • Provide client systems support in order to resolve issues and contribute to on-going systems maintenance and evolution.
  • Identifies business priorities and advises client on options.
  • Responsible for generating systems documentation for operational support and end user information.  Conducts operational and end user training and support transitions of operational support to client.
  • Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project. 
  • Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes.
  • Develops a basic awareness and understanding of Clarivate technologies, products, and services. 
  • Recommends metrics to ensure customer satisfaction. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Clarivate Analytics is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We deliver critical data, information, workflow solutions, and deep domain expertise to innovators worldwide.
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