Responsibilities:
Greeting the clients warmly in a welcoming and friendly manner.
Noting down the client’s needs and requirements.
Explaining to the client about various packages and massages in an appropriate manner.
Answering the client’s questions without any hesitation.
Performing additional services to the clients if needed.
Preparing and maintaining client files.
Sanitizing the equipment after use.
Inquiring about the client’s allergies or medical conditions if any.
Making sure that the client is satisfied with the services rendered to them.
Following the necessary steps while performing the massage treatments to the clients.
Adhering to the health and safety regulations set by the spa.
Maintaining the equipment and sampling inventory of products.
Staying up to date with the latest trends and techniques in the spa industry.
Requirements:
Strong working knowledge of various body massage techniques, waxing procedures, and facial massage techniques.
Ability to maintain confidentiality.
Excellent verbal and written communication skills.
Great customer service abilities.
Demonstrate the ability to have effective sales abilities.
Ability to comfort and ease the client.
Positive attitude.
Ability to work for flexible hours and on weekends as well.
Exceptional customer orientation individual.
Great work ethic.