Cognizant Technology Solutions jobs - Sr. Application Analyst

Sr. Application Analyst

Cognizant Technology Solutions
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Sr. Application Analyst 

Qualification Science / Engineering Graduate Responsibility Stakeholder Management Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact. 


Escalate tickets that require external intervention. Alert Leads for tickets where there can be a potential SLA breach. Ensure quality of deliverables through selfreview. Provide inputs to task estimation. Service Tracking Provide daily status updates on tasks assigned to the Sr Service Analyst / Service Lead. Ensure incidents, Service requests, Operational change requests and enhancements are handled within the agreed targets. Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc). Collate data and provide inputs for reporting requirements. Service Execution Responsible for coordination with other support groups (such as infrastructure, product vendor etc). Comply with defined process during task execution (including problem management,

KEDB management etc). Knowledge Management Participate actively during Knowledge transition (KT sessions) and contribute. 

Contribute and participate proactively in knowledge sharing sessions. Provide complete KT to support teams before any production release. 

Complete mandatory training for self as identified in the training plan for the project. People Management Act as a buddy for new hires, when assigned by supervisor. Contribution to Org Initiatives Adhere to Organization policies and procedures. 

Participate in project and organization initiatives led by the Delivery leadership. Contribute new ideas and innovative approaches at work, including CSI themes. Provide data and related inputs for producing management information. 

Business Development & Customer Relationship Management Take ownership of tickets including any customer communication and handle queries / clarifications from the customer. 

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Job Particulars

Role HR
Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Cognizant Technology Solutions
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Cognizant Technology Solutions recruiting Sr. Application Analyst Experienced(Fresher) candidates candidates nearby Kolkata,.Cognizant Technology Solutions vacancies for Sr. Application Analyst is recruited through Written-test, Face to Face Interview etc.
Cognizant Technology Solutions Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Diploma, B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, PG Diploma, 12th Pass (HSE) are selected to full fill the vacancies in HR job field. The candidates nearby Kolkata, can apply for Sr. Application Analyst position in Cognizant Technology Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Cognizant Technology Solutions recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of Cognizant Technology Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Cognizant Technology Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Cognizant Technology Solutions and near your city and get a secured career.