Sr. Eng. I Infra Run
Locations: Hyderabad, Andhra Pradesh, India
Career Area: Technology & Information Security
Key Responsibilities / Duties:
- Expected to be a technology evangelist who brings the right mix of strategic and operational experience to the Unified Communications team, with a goal of making our technology services always a world-class
- Ensure operational standards are adhered to. This includes actively looking to continuously improve working practices to ensure the team work’s as efficiently as possible.
- Complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards. Escalate any complaints accordingly; ensure they are satisfactorily resolved and long-term corrective action/prevention has taken place.