Microland Limited jobs - Sr. Engineer - RIMS

Sr. Engineer - RIMS

Microland Limited
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Sr. Engineer - RIMS

Bengaluru
0 - 3 years of experience

Job Description

1. Troubleshooting: 

  • Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, 
  • Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs),printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. 
  • Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. 
  • Resolving Technical issues at level 1(Incident and Service request)

Job Particulars

EducationAny Graduate
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id246185
Job Category IT/Software
StateKarnataka
Country India

About Company

Microland is a Digital Accelerator.  It provides enterprises the means to adopt and consume NextGen technologies in their quest for digital transformation.  Incorporated in 1989 and headquartered in Bangalore, India, Microland has more than 4,200 professionals across its offices and delivery centers in Asia, Australia, Europe, Middle East and North America.
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