Concentrix Daksh Services India Private Limited. jobs - Sr. Representative WFM

Key Responsibility:
* Responsible for preparing daily, weekly and monthly client/internal reports
* Preparation of weekly performance / KPI reports and maintaining performance dashboards
* Preparing ad-hoc reports & analysis for management reporting
* Assisting in automating reports by designing macros
* Maintaining and updating trackers for ongoing programs & projects
* Optimize use of tools/technology & to improve efficiency and effectiveness of the organization
* Supporting key strategic projects involving Data mining & Analytics
* Drive Special Projects and Initiatives as assigned from time to time
* Resolve escalated issues and requests from site management

Required Candidate profile

Required skills :
* Adaptability to work in a 24*7 environment is a must
* Basic/Average skills on MS Excel and other MS Office components
* Average/Good communication skills (both written and spoken)
* Ability to handle pressure situations
* Good numerical, analytical ability
* Should be a good team player with willingness to learn and drive to achieve
* Excellent interpersonal skills
* Graduate in any discipline