Sr Systems Engineer jobs in Hyderabad at Bank of America

Sr Systems Engineer

Hyderabad, India

Education : BE / B Tech (Technical 4 year degree)

Responsibilities :

Managing the relationship with business leaders at site to understand their business strategy and business requirements to help them deliver the same
Manage the VDI setup and systems for availability, patches and service offerings
Be a Tech expert resolving issues as quickly as possible
Provide technology expertise and thought leadership with an emphasis on desktop & VDI technologies (Windows Operating System, Baseline productivity software, Security configurations, Backend infra to manage the desktop deployment, software packaging / deployment),and operational excellence
Assist with identifying, developing, and leading innovation initiatives. This will include involvement in technology improvement and deployment, researching new technologies and/or new applications of existing technologies that deliver new capabilities/value to the business
Refine and maintain policies, standards, processes, systems, and measurements that enable the organization to achieve operational SLAs with respect to service performance, availability, security, risk, and compliance
Responsible for executive support and escalation
Planning and undertaking scheduled maintenance upgrades
Responsible to coordinate with core Infrastructure team for seamless delivery and best practice sharing
Prepare weekly/monthly status reports and management presentations
Manage vendor and customer relationships associated with areas of responsibility
Responsible for Capacity planning, Asset governance and Inventory at site

BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Business Services in the bank. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide.