Critical & Major Incident management
Support SME in Problem management
Change & Operational Project Management
Patch & Release Management
Capacity Management
Knowledge management (KEDB)
Documentation and Reporting
Getting resolution from Third parties, Vendors/OEM and suppliers for fault
Effective handling of Technical Escalations
Ensure Service Delivery as per agreed SOW / SLA
Provide support to SME RFO/ RCA (Root cause analysis) and Preventive maintenance
Participate in assess Risk and Impact.
Take initiatives in learning, certifications & evaluating new Networking Technology & Tools
Contributing in KEDB & MIS customer report preparation on technology part
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.