Role Description & Qualifications

1. Greeting customers warmly, understanding their needs, and guiding them to suitable products or services.

2. To effectively communicate with customers, you must maintain product knowledge, including features, benefits, and pricing.

3. Apart from sales, you'll assist with inventory management tasks such as restocking shelves and conducting regular stock checks.

4. Processing transactions accurately and efficiently while ensuring customer satisfaction is paramount, and lastly, contributing ideas to enhance the overall customer experience and drive sales growth.

5. Handling ecommerce order to Swiggy & Zomato.

6. Investigating market trends and offering products that would appeal to customers.

7. Addressing customers' requests, comments, and complaints.

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.