ROLE PROFILE Job Title: Specialist - Procurement Operations Reports To: Team Lead- Procurement Operations
DBSI (Diageo Business Services India) is a multi-functional, multicultural, multi-language Shared Service Centre that handles back office Finance Transactions for DIAGEO-world wide businesses. As such DBSI is playing a key role in ensuring effective operation with minimum disruption to business in the Purchase to Pay Work Stream
This position will work closely with In Market Company representatives of different levels and departments as well as relevant third parties.
Over 1500-suppliers spread across the world and different tax requirements applicable.
Diageo markets obtains supplies from all over the world and this role is expected to ensure timely payment in various world currencies using various payments methods
Position works in the STP team and teamwork is essential.
Purpose of Role: Ensure effective and efficient execution of the operational and tactical procurement activities by supporting tactical buying activities, resolving operational procurement issues and act as an interface between requisitioners and procurement community to support & simplify guided buying following set purchasing standards & policies. Take lead in suggesting, driving & implementing process improvements and able to direct team members with correct process guidance.
Strong team player with ability to work effectively on cross-functional to support the guided buying to Diageo users (employees)
Collaborate with procurement team to support on Tactical Sourcing & Procurement activities
Review purchase request and perform necessary steps to complete PR to PO cycle
Organize & conduct e-sourcing events – eRFP, e-auctions
Able to handle queries from supplier & business in supporting the procurement to run tenders
Manage & resolve BAU issues and queries as per SLA
Create & Manage webforms/catalogue in Coupa & drive to improve buying channels channels
Builds, maintain and extend a sustainable relationship within Procurement, Suppliers & Users
Review, analyze and interpret various reports & drive global KPIs improvement
Provide meaningful information on spend & buying pattern for category to procurement team and align with them to drive key strategic changes in category in order to reduce or optimize spend
Identify opportunities to minimize operational & administrative activities for Procurement team
Actively involve in participating & conducting trainings on process, updates & compliance
Be the subject matter expert of tasks and activities performed under Procurement Operations
Get involved with team in helping to resolve critical/difficult issues and escalations
Take lead in driving process improvements projects
Qualifications and Experience Required:
University graduate, BCom, BBA, BBM
A Master’s or bachelor’s degree in the direction of Supply Chain Management, (International) Business or Finance will be preferred
Exposure in managing Local/Global Stakeholders
2-3years experience in a Source to Pay required, preferably in Sourcing & Procurement
Customer care and team playing skills
Proven analytical capabilities
Familiar with e-Sourcing tools & methods
Category Management Understanding
3+ years’ experience in running procurement tenders and auctions in a variety of tender systems (eg Ariba, Coupa etc) for various categories, commodities, projects & services gleaned from outside of Diageo having worked in an e-sourcing team from other large companies
Customer / Stakeholder facing experience
Passionate about customer/user experience
Excellent communications skills.
Good understanding of Source to Pay process
Understanding of accounting
Conversant with Coupa & SAP application
Barriers to Success in Role (Optional):
Lack of Procurement or Source to Pay knowledge
Adapt readily to change, multi task and work in a team
Communicate, create amazing relationship and network with all the relevant in market companies stakeholders
Regular Primary Location: Bangalore Karle Town SEZ
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