Strategic Partner Manager, WhatsApp
GURGAON, INDIA
STRATEGIC PARTNER MANAGER, WHATSAPP RESPONSIBILITIES:
- Develop the partner ecosystem in the country to support scaling of WhatsApp Business products
- Create strategic relationships that will lead to successful business models for our partners and WhatsApp
- Set targets and goals within Business Solution Providers aligned to regional expectations and ensure delivery against plans
- Responsible for managing pipeline information and client relationships to identify potential new business leads, growth opportunities or future competitive trends
- Maintain account plans and build close working relationships with key stakeholders in the marketplace
- Present to and consult with management on business trends with a view to developing new services, products, and distribution channels
- Provide an objective commercial viewpoint based on an in-depth understanding and analysis of commercial and competitive information
- Work in a fast-paced and iterative environment with leaders across Engineering, Product, Marketing, Finance, Legal, Policy and Partner management teams
- Develop and execute the partnership strategies and programs to enable our product and business strategy
- Work with product and engineering teams to identify product gaps that can be addressed through partnerships
- Proactively identify and analyze complex, long-term, critical infrastructure problems alongside cross-functional leaders and stakeholders
- Achieve alignment in ambiguous or contentious areas to drive product decisions
- Present to and consult with management on business trends with a view to developing new services, products, and distribution channels
- Along with cross-functional teams, create, maintain and influence relationships with key ecosystem players in the country to help establish a narrative of WhatsApp for good
MINIMUM QUALIFICATIONS:
- Graduate degree or MBA (In lieu of degree, 10+ years of relevant work experience)
- 5+ years of experience delivering partnerships from inception to delivery
- 5+ years of proven experience creating, negotiating and closing complex deals
- Knowledge of user needs, gathering requirements, and defining scope
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
- Analytical and problem-solving experience with large-scale systems
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
- Capacity to get things done at short notice while collecting information from a variety of internal and external sources
PREFERRED QUALIFICATIONS:
- Experience in cPaaS, SaaS or enterprise software environments
- Experience in building or managing partnerships and programs around messaging
- Sales and Channel management experience
- Product Management experience