Strategic Partner Manager jobs in Gurgaon at WhatsApp

Strategic Partner Manager, WhatsApp

Gurgaon, India

Responsibilities:

Develop the partner ecosystem in the country to support scaling of WhatsApp Business products
Create strategic relationships that will lead to successful business models for our partners and WhatsApp
Set targets and goals within Business Solution Providers aligned to regional expectations and ensure delivery against plans
Responsible for managing pipeline information and client relationships to identify potential new business leads, growth opportunities or future competitive trends
Maintain account plans and build close working relationships with key stakeholders in the marketplace
Present to and consult with management on business trends with a view to developing new services, products, and distribution channels
Provide an objective commercial viewpoint based on an in-depth understanding and analysis of commercial and competitive information
Work in a fast-paced and iterative environment with leaders across Engineering, Product, Marketing, Finance, Legal, Policy and Partner management teams
Develop and execute the partnership strategies and programs to enable our product and business strategy
Work with product and engineering teams to identify product gaps that can be addressed through partnerships
Proactively identify and analyze complex, long-term, critical infrastructure problems alongside cross-functional leaders and stakeholders
Achieve alignment in ambiguous or contentious areas to drive product decisions
Present to and consult with management on business trends with a view to developing new services, products, and distribution channels
Along with cross-functional teams, create, maintain and influence relationships with key ecosystem players in the country to help establish a narrative of WhatsApp for good

Minimum Qualification:

Graduate degree or MBA (In lieu of degree, 10+ years of relevant work experience)
5+ years of experience delivering partnerships from inception to delivery
5+ years of proven experience creating, negotiating and closing complex deals
Knowledge of user needs, gathering requirements, and defining scope
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
Analytical and problem-solving experience with large-scale systems
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
Capacity to get things done at short notice while collecting information from a variety of internal and external sources

Preferred Qualification:

Experience in cPaaS, SaaS or enterprise software environments
Experience in building or managing partnerships and programs around messaging
Sales and Channel management experience
Product Management experience

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.

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