Strategic Relationship Manager Key Business Models jobs in Mumbai at Future Generali India Life Insurance Company Ltd

Role: Strategic Relationship Manager (Key Business Models)

Overall 10-12 Years of Experience with minimum 4 years in Life Insurance Domain, Account Management, Renewals, Persistency. and have skills in Team Governance, Project Management, Vendor Management, Ms Office, PPT & Strategy Paper Documentation

Education: Graduate/ Post Graduation in Marketing/Operations

Work Experience:10-12 years years of experience

Description of Role:

Main Responsibility- Manage the Renewal/Revival Business within Budgeted expenses for all Key Business Models.
Servicing Portfolio through FGILIC Distribution Channels, CRM & Branch Operations.- Improvise on Customer Engagement Touchpoints & Drivers to improve Service TAT
Talent Development
Project ManagementRole requires to be a single point of contact for key business models for bancassurance partners, corporate agency, broker and retail.
Primary focus is to Improve renewal & Persistency of the Portfolio YOY for each business models.
Define engagement plan and execute the activities for providing renewal related information for action.
Manage and execute strategic campaigns for FGILIC distribution teams and stakeholders of Business Models.
Manage a team of Cluster Relationship Managers (CRM) who are assigned states with respective business models. Communication Strategy and publishing inference reports on regular basis with them.
Drive Autopay Registration and Renewal %. Manage the field officers of vendors for servicing customers and observe efficiency.
Lead the HNI Portfolio Management along with stakeholders.
Participate in Payment avenues installation projects & promoting low cost transactions.
Auditing quality of business and preparing persistency improvement strategy with stakeholders.
Focus on positive NPS for the business models.

Future Generali India Life Insurance Company Limited is a joint venture between three leading groups: Future Group – A leading retailer in India, Generali Group- A global insurance group that features among top 50* smartest companies in the world and Industrial Investment Trust Limited (IITL) – A leading investment company.