Student Service Specialist jobs in Bangalore at St. Xaviers College

A student service specialist coordinates and performs a variety of duties that support a university's student academic services. Mainly responsible for interviewing applicants, responding to student needs and questions, processing scholarship awards, and coordinating student events.

Responsibilities:

Deals with admission services such as conducting applicant interviewing, student orientation, and coordination of the campus tour.

Inputs student application data and other academic records into the school’s database. Maintains permanent records for each student and handles the data with confidentiality.

Responds to referrals and requests for services or resource information.

Coordinates and administers program activities such as course registration, program documentation, information sessions, and graduation processing.

Arranges and supervises student service activities.

Uses social media platforms and the school’s website to promote student services and college information.

Attends and engages in staff meetings, career development workshops, and other meetings or conferences regarding student support.

Directs students to the relevant program advisor for further program guidance.

Implements or assists in implementing student recruitment initiatives and then reviews and evaluates said initiatives.

Assists in coordination with other institutions and university offices to ensure that student recruiting and retention programs are synchronized.

Soft skills:

Ability to communicate efficiently (verbally and in writing) with a diverse population

Good phone etiquette, which requires using proper language, choice of words, and tone of the way, e.g: asking someone whether they’re available to speak, letting them know before putting them on hold, closing the call politely, speaking in a warm and friendly manner, etc.

Strong prioritization, organization, and planning skills

Able to adapt to a flexible work schedule and changes in work hours

Able to work well under pressure and meet deadlines

Able to be discrete and keep the information confidential

St.Xaviers College is an Education sector. It has become a reconvening point for students from a plethora of backgrounds, dedicated as the college is to be a reagent for the junction of opportunities and strengths through skill development and knowledge-sharing programs.