Job Role: Studio Manager
Complete studio operational requirements by scheduling and assigning employees; following up on work results
· Maintain store staff by recruiting, selecting, orienting and training employee
· Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
· Ensure availability of merchandise and services by approving contracts; maintaining inventories
· Analyze sales figures and forecast future sales
· Respond to customer complaints and comments
· Greet customers entering studio with a smile and assist them with their needs
· Describe services and tattoo procedures to customers and explain proper tattoo aftercare
· Assist customers and artists with appointment scheduling
· Understand and use Zoho CRM (Customer Relationship Management)
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