IBM jobs - Subject Matter Expert SAP BASIS Administrator

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Business Unit Introduction

Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.

Who you are

As SAP Basis Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

What will you do

• Responsible for SAP incoming tickets and resolve client requests
• Preparation for new or updated SAP services, management of the change process, management of performance of SAP systems and services
• Apply their SAP technical skills to support the operation and maintenance of SAP products and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations

We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action – We wish you great success in your career and encourage you to bring your best self to work with IBM.

Culture

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Professional and Technical Expertise

• Minimum 10+ years of experience in SAP BASIS domain
• Proficient in system administration and health checks, job, spool and printer administration, Kernel and SP upgrades
• Proven Experience in Installation of SAP products, Strong Troubleshooting skills on SAP
• Ability to partner with the business teams and understand application integration requirements
• Experience in working with the customer IT and business team to plan capacity addition requirements and dynamically improve stability of SAP systems
• Demonstrated experience to manage Early Watch report analysis and knowledge of platforms like SAP HANA, Upgrades and Migrations
• Working knowledge in sizing including SAP HANA along with expertise in in TSAM, DB2, WebSphere Application Server
• Validated expertise to implement SAP systems and SAP installations, upgrades and maintenance

Preferred Professional and Technical Expertise

• Prior experience in ECC, BW, BI, EP, XI/PI, CRM, SRM and SAP Solution Manager 7.1
• Demonstrable experience in administering both ABAP and JAVA stack systems with Netweaver Architecture along with SAP Improvement packages installation
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.