Techeir jobs - Support Analyst
Support Analyst
Fresher
25,000 - 45,000 Per Month
Your Profile matches the job
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
About Company
Techeir: Empowering the Future of Technology Learning
Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game.
Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you’re looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed.
Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.
Join the Techeir community today and start your journey to becoming a tech expert! With our dedicated support team and growing community of learners, you’ll never have to face challenges alone.
Empower yourself with the knowledge and skills to shape the future. Start learning with Techeir today!
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