Job Role: Support Engineer IT Management
Job Description:
Technical support for Windows 8 & Windows 10 Administration or above.
• Technical support for Windows 2016 server or latest
• Desktop, laptop, fax machine, photocopier, scanners, LAN, etc.
• Antivirus Server Administration
• Fileserver Administration
• Active Directory Administration
• DHCP Administration
• IIS web server Administration • Installation and configuration of OS in Window's.
• Technical support includes (Windows 8 or above),laptop, printers, fax machine, photo copier, scanners, LAN etc.
• Periodical up gradation of latest patches, release versions of software's
• Vendor co-ordination during higher level/critical level support, AMCs & assisting in procurement of spares etc.
• Inventory maintenance management (Hardware/media/printer consumables/cables for LAN etc., spare management).
• Call Logging, Reporting and Documentation as per the prescribed process.
• Symantec end point protection manager in TWO networks
• Applications support: MS office, JDK, Tomcat, Tortoise SVN, font software, Symantec anti-virus, FTP clients, Oracle and TOAD softwares