Support engineer jobs in Bangalore at Siemens Technology and Services Private Limited

• Proficient in Admin functions - Installations, configurations, Regular system updates, backups, predictive maintenance of systems, Disaster recovery, security of infrastructure etc. • Good in troubleshooting (Diagnosing and resolving hardware, software, networking and system issues)

• Familiarity with various operating systems and platforms or servers/clients (Windows7, 10, MS 2016)

• Good in monitoring, tracking and managing customer complaints within expected timelines. • Able to collect related metrics, analyze patterns and provide recommendations for improved efficacy and performance of systems.

• Co-ordination with third party vendors for open tickets (network providers, server manufacturer..)

• Able to effectively manage Knowledge base, FAQ to support the calls. • Able to escalate to next levels with all relevant information.

• Able to report on weekly basis.

• Any scripting knowledge expected(PowerShell or equivalent) Certifications preferable, not mandatory (CCNP, CCNA/Citrix XenServer Certified) Organization: Siemens Healthineers Experience Level: Early Professional

Job Type: Full-time

Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.