Fractal jobs - Support Engineer

Support Engineer

Fractal
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 3
Openings: 1

Job Description

Support Engineer (Shared Services)

2-7 years; Mumbai, Bengaluru

Key Responsibilities
  • Provide support to solution users with operational and technical support and to meet specified SLAs
  • Exposure to Azure, strong Linux, Windows administration skills
  • Resolve incidents and problems associated with IT solutions developed & deployed at client sites
  • Resolve / Troubleshoot Users technical issues
  • Using Ticketing tool (e.g. ServiceNow)
  • Technical - Hardware, Network and OS, Azure services
  • ITIL Knowledge- Incident request, change request
  • Knowledge/Experience in web applications and languages like Python/Django, Java, front end technologies (JS, ReactJS, Angular etc.) would be a plus
  • Excellent communication skills as there would be client interaction involved. Fluent in English - both written and spoken
To be able and flexible to work 24X7, rotational shifts

Minimum 2 years of service Desk Experience Education: B.E. / B. Tech / MCA / MCS
Experience: At least 2 years as an IT Support Desk / Infrastructure support specialist.

Job Particulars

Role Engineer
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id494050
Job Category Core Technical
StateMaharashtra
Country India

About Company

Fractal
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