Job Description
Requires Man power deputation at end customer premises for support on Hardware /Software/IT applications with 5 years SCADA experience as per contract clause.
Working knowledge of LINUX / Oracle / SQL / Windows Servers OS like Server 2008 R2 Std, Win7, Hardware, Networking & RTU etc.
Working knowledge with software support and/or software development.
Knowledge and hands on experience on Hardware / Networking / Communications / Software is essential. Familiar with various communication protocols like TCPIP, RS232 and RS485 standard is desirable.
Third party supplier’s software / hardware fault rectification co-ordination with different suppliers
Need to maintain system availability as per contractual requirement
Keeping records in place.
Timely reporting at site, update to Backoffice team
Need to maintain good customer relation.
Need to update Customer Wise Tool.
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