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Fresher
15,000 - 18,000 Per Month
Job Description for Support Executive
Key Responsibilities:
1. Customer support: Provide timely and effective support to customers via phone, email, or chat.
2. Issue resolution: Resolve customer issues and queries efficiently.
3. Documentation and logging: Document interactions and resolutions for future reference.
4. Collaboration: Work with teams to escalate issues when needed and improve support processes.
5. Customer satisfaction: Ensure high customer satisfaction levels through excellent service.
Requirements:
1. Education: Bachelor's degree in any field.
2. Experience: Entry-level to 2 years of experience in customer support or related roles.
3. Skills: Good communication skills, problem-solving abilities, and customer handling skills.
Industry:
Support Executives work in various industries like IT, telecom, e-commerce, banking, and more.
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