Google jobs - Support Tools Solutions Consultant/Product Enablement
Support Tools Solutions Consultant/Product Enablement
4 Year
Salary not disclosed
Posted:
5 Years ago
Views:
Applications:
Openings:
1
Job Description
Support Tools Solutions Consultant/Product Enablement
Hyderabad
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of program/project management or consulting experience in the software development industry.
Preferred qualifications:
- Experience building and deploying CRM information systems.
- Customer Support operations experience.
- Change management experience ensuring adoption and measurement of post-release impact.
- Data and analytical skills.
- Excellent written and spoken communication skills.
Responsibilities:
- Lead business requirement gathering, oversee implementation and manage launch readiness with internal and external stakeholders.
- Build relationships with members of the Support Teams as well as cross-functional organizations.
- Create Business Requirement documents and User Acceptance Test (UAT) plans.
- Influence partner teams to prioritize, build and configure features that serve our users and agents and create impact.
Job Particulars
Education
Any Graduate
Who can apply
Experienced (4 Year)
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
280099
Job Category
Others
State
Telangana
Country
India
About Company
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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