System Admin For The Service NOW CSM

Sapiens Technologies India
Experience : Freshers
Education : Any Graduate
Location : Bangalore
Posted on 07 Jan 20
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Job DescriptionLast Date 07 Mar 20
System Admin for the Service NOW (CSM)
Location: India, Bangalore

Roles and Responsibilities:

  • Manage operational CSM system (Service Now)
  • Serve as a focal point for system support
  • Conduct data uploads to Service Now
  • Provide operational reporting solutions
  • Conduct data quality audit, change of layouts, field changes
  • Support implementation of new modules and system enhancements
  • Move change-sets from test\dev to production 

Requirements :

  • Previous experience and operation of Service Now CSM (up to 2 years) – Must
  • Experience with Service Now ITSM – advantage
  • Basic scripting knowledge - advantage
  • Fluent in English
  • Self-Learning ability
  • Strong analytical skills – for data audits and creating Ad hoc reports
  • Experience with MS Office tools (incl. advanced functions in Excel)
  • Ability to understand technical concepts quickly
  • Team player, proactive and customer-oriented approach
  • Excellent organizational and time management skills
  • Preferably a Technical Degree
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Sapiens International Corporation empowers insurers to succeed in an evolving industry. The company offers digital insurance software platforms, solutions and services for the property and casualty, life, pension and annuity, reinsurance, financial and compliance, workers’ compensation and financial markets. With more than 35 years of experience delivering to over 450 organizations globally, Sapiens has a proven ability to satisfy customers’ core, data and digital requirements.
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