System Engineer jobs in Bangalore at Engage IT Services Pvt Ltd

Job Description:

Minimum of 1-2 years of IT experience.
End user technical support for Microsoft Office, Microsoft Outlook/Exchange, Account Management and client applications.
Install, upgrade and troubleshoot windows server 2008, 2012 and 2106.
Hardware troubleshooting, repair, and preventative maintenance support for PC desktop systems, laptops & Vendor Coordination. ( parts replacement, part ordering, part return)
Familiar with DC, AD, DNS, DHCP and other active directory services.
Performs general preventative maintenance tasks on computers and servers.
Strong Knowledge on Backup applications, Virtualization & Cloud Computing.
To provide in-person, remote, phone and e-mail general IT support to clients.
To be technically proficient and demonstrate outstanding customer service.
To troubleshoot and find permanent solutions for client issues; and temporary work-around s when necessary.
To effectively communicate with Team and Clients as to status of work at the beginning of, during and at the end Maintenance.
To complete projects or assignments as given by IT.
Strong organizational skills with ability to prioritize effectively.
Ability to quickly learn new technologies and keep abreast of the latest technological advances.
Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations.
Advantage if have application knowledge/experience on MS Exchange, SQL & Sharepoint services.
Monitoring Antivirus updates and MS patches.
Handling Monitoring tool and ticketing systems.

Mandatory course: MCITP or MCSA

Location: Bangalore

Salary: INR upto 4,00,000 Per Annum

Note: It's work from office

Founded in 2008 as Cogitate Consulting, the IMS and RIM division was spun off in 2011 under new entity called Engage IT Services Pvt. Ltd. with primary focus to address MSP vertical in North America. We have US presence in partnership with Resourcis Information Systems Inc. Atlanta GA. Engage IT provide solutions in design, deploy & support functions for 24*7*365 IT operations for our MSP clients and their diverse customers base. We support tens of thousands of users and manage sophisticated and mission-critical systems