System Support Engineer jobs in Hyderabad at Centre for Good Governance

System Support Engineer

CGG is conducting the walk in / Online interviews for System Support Engineer.

EDUCATIONAL QUALIFICATION: Graduation/ Diploma with a minimum of 60% marks.

CERTIFICATIONS & EXPERIENCE: Minimum 3 Years of experience in Desktop& office Support.

JOB PROFILE:

Perform installation and configuration of computer hardware, operating systems and applications.
Perform monitoring and maintaining of computer systems, printersand networks.
Assist staff or clients by talking to them through a series of actions, either face-to-face or over the telephone, to help setup systems or resolve issues.
Perform troubleshooting of systems, network problems, diagnosing and resolving hardware or application software issues.
Assist staff or clients by replacing hardware parts as and when required.
Follow diagrams and written instructions to repair a fault or set up a system.
Assist staff or clients by setting up new user accounts, profiles and dealing with password issues.
Assist staff or clients by responding within agreed time limits to call-outs.
Assist staff or clients working continuously on a task until completion.
Prioritize and manage many open calls at one time.
Rapidly establishing a good working relationship with employees and other officials and professionals.
Conduct electrical safety checks on computer equipment.
Understand communications devices like telephones, audio-video systems, arranging audio video systems for collaborative meetings.
Shall work with conferencing systems.
Deal with printers, scanners, projectors, Interactive display panels and copiers.
Working withDNS,DHCP,Proxy servers and ticketing system.
Maintenance of asset records of IP and non IP assets related to system support.
Any other work as may be assigned to him/her from time to time.

The Centre for Good Governance (CGG) was established by the Government of Andhra Pradesh (GoAP) in October, 2001 to help it achieve the State's goal of Transforming Governance.CGG coordinates and supports the design and implementation of GoAP's Governance Reform Programme. CGG undertakes action research, provides professional advice to, and conducts change management programmes for government departments and agencies to help them implement their reform agenda successfully. CGG works closely with policy-makers like Ministers, senior officials, management experts, institutions and other stakeholders, especially citizens towards ushering in a caring government centered on the people.

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