UST Global jobs - Systems Engineer

Systems Engineer

UST Global
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Job Description Field Office Engineers(L2)

Coordinate with Delhi based Service Desk and work based on the requirement
Responsible to perform the role of Delhi Engineer and need to act as a SPOC for IT related queries and IT related support issues for the respective office

Provide the first level of support for customer and system incidents and requests using basic technical knowledge and service knowledge

Responsible for the initial ownership for the coordination; investigation and documentation of customer and system incidents

Perform initial level of diagnosis of problems and incidents and resolving them when appropriate

Interpreting problems or errors at a basic level and assessing the risk of events and escalating appropriately to protect client services

Ensuring proper documentation for all problems; incidents and requests with details; allocating categorization; prioritization

Update service desk application asset and requester DB
Following up on incidents to ensure customer satisfaction and keep user informed of progress with daily update on the call notes

Monitoring issues until they are closed and close all resolved incidents; requests and other calls
Demonstrating a good understanding of the customer’s business needs and applying them to the management of system events & incidents Developing and maintaining an understanding of customer Service Level Agreements

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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

UST Global
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UST Global recruiting Systems Engineer Experienced(0 to 3 Years) candidates candidates nearby Kolkata,.UST Global vacancies for Systems Engineer is recruited through Written-test, Face to Face Interview etc.
UST Global Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE) are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Kolkata, can apply for Systems Engineer position in UST Global. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the UST Global recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of UST Global and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of UST Global and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in UST Global and near your city and get a secured career.