TAC Engineer ( Network & Firewall Support - L2)
Eligibility Criteria:
- Education: Graduation mandatory
- Years of experience: 1 to 6 years.
- Excellent communication skills
- Willingness to work in US time zone
Description:
• Fair knowledge on basic networking protocols such as ARP, IP, ICMP, DNS, DHCP, FTP, HTTP, etc.., are mandatory
• Complete understanding of the basic network packet flow along with various header formats (Ethernet, IP, TCP, UDP, etc..,) are essential
• Ability to troubleshoot scenarios with respect to NAT, IPSec, SSL, Certificates, etc.,
• Basic to Intermediate level of expertise on routing and switching is compulsory
• Must possess packet level understanding of the various protocols, implementation and their behavior.
• Should be strong in TCP/IP concepts, networking with good trouble shooting skills
• Knowledge on the various common Threats/Attacks and their mitigation techniques would be beneficial.
• Must be able to articulate real time network scenarios along with a strong ability to independently debug broad, complex and unique networks.
Preferred certifications: Candidates with combination of at least 2 certifications from the below mentioned lists are likely to be preferred over others.
Basic Level/ Intermediate Level: CCNA, CCNP, MCSA, CompTIA Security+, CompTIA Network+
Advanced Level: CCIE, SSCP, CISSP, PCNSE