Team Lead, GSF Delivery
Amazon Development Centre (India) Pvt. Ltd.
2 - 5 Years
Bengaluru, Hyderabad
INR 3,00,000 - 5,00,000 PA.
Job Description
We're seeking a Team lead for our delivery operations. In this role, you will be responsible for:
- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing the delivery process from delivery station to customer address.
- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
- Driving performance management of your team members. Preparing and implementing training and development plans for associates.
- Ensuring enough bandwidth in delivery team to ensure peak time delivery management.
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand-in for Area Manager.
Basic qualifications:
- A graduate with 1-3 yrs of experience in a customer facing environment or manufacturing.
- Strong execution skills, action oriented, go getter.
- Resourceful to identify the way to get things done using limited resources.
- Ability to work under pressure situations.
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
- Good people management skills.
- Comfortable with reading, writing and communicating in English.