Designation - Team Lead - Medical Scribing
Education Qualification:
Experience:
- 8-12 Years’ experience as Team Lead, Medical Scribe/ Transcription experience for a brief period is mandate.
SHIFT:
Interview Process
- HR Screening
- Online Communication Assessment to be rolled out to shortlisted profiles.
- One Technical Round
- HR Round followed by Offer .
Required Qualifications/Experience :-
• Required in a medical office, clinical or healthcare documentation or similar academic setting.
• Familiarity with medical terminology & medical summarization.
• Excellent English professional writing skills; including advanced proficiency in grammar and spelling.
• Excellent listening skills and ability to understand diverse accents and dialects of physicians, their staff, and patients.
• Ability to work independently in a secure and private location with a reliable high-speed internet connection.
• Ability to participate in live video chat and screen sharing sessions for training.
• Experience with the Microsoft Office 365 or other cloud-based productivity tools.
Responsibilities
•Manage team of Medical Scribe Specialists
•Monitor all direct reports to ensure performance metrics are maintained.
• Motivate teams as needed to ensure quality and TAT maintenance.
• Monitor workflow and allocate resources appropriately.
• Utilize reporting tools to manage TAT and quality.
• Manage quality challenges and escalate to Quality Compliance Team and Operations Manager as needed.
• Maintain team workbooks/EHR access documentation.
• Manage payroll processing and procedures via Workday for all assigned team members.
• Collaborate and partner with peers to share knowledge and improve business results by recommending and implementing process improvements.
• Create a culture of dedication to patient and client while balancing needs of direct reports and company.
• MSS support, development, and performance management of team members.
• Coordinate new MSS orientation and training.
4 Years 
60,000 - 85,000 Per Month 
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