PowerSchool jobs - Team Lead -Professional Services

Team Lead -Professional Services

PowerSchool
experience 4 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 4
Applications: 4
Openings: 1

Job Description

Team Lead -Professional Services

Professional Services

Bengaluru, India

Duties and Responsibilities :

Lead/direct daily work of a team; identify roadblocks and provide early resolution
• Coaches employees on day-to day matters; first level response for employee questions
• Provide performance feedback to Manager, Professional Services
• Actively participate in team meetings
• Addresses any customer satisfaction issues
• Manage Project Status list to ensure team projects are on track
• Work with Manager/Director , Professional Services to create and maintain a repository of Project Templates to be standardized across teams
• Compile data sets that will provide analysis of monthly and yearly trends against Services budget
• Proactively identify, analyze, and interpret trends or patterns in complex data sets
• Conduct data analysis; evaluate business processes; determine business needs; identify requirements; develop data system analysis; and provide constructive feedback
• Perform reporting, testing and maintenance of enterprise systems and identify alternative methods for better operation and use
• Create and deliver ad-hoc analysis and all other duties as assigned
• Mentor and coach employees, first level response for employee questions, and lead team meetings
• All other duties as assigned

Qualifications include:

• Bachelor’s degree or equivalent experience
• Minimum 5 years’ prior experience
• Proficient in Microsoft Office suite
• Excellent attention to detail and time management skills
• Excellent oral and written communication skills
• Strong analytical skills
• Ability to mentor and coach employees
• Ability to thrive with a heavy workload and multiple projects with frequent interruptions and schedule changes
• Ability to maintain positive attitude and foster a collaborative and unified work environment
• Willing to work in Shifts and/or US overlapping hours depending on the project assignments

Job Particulars

Role HR
Who can applyExperienced (4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id224113
StateKarnataka
Country India

About Company

PowerSchool, we believe in the simple truth that every student deserves the best opportunities in life. That’s why our mission is to power the education ecosystem with unified technology that helps educators and students realize their potential, in their way. From the front office to the classroom to the home, PowerSchool helps schools and districts efficiently manage instruction, learning, grading, attendance, assessment, analytics, state reporting, special education, student registration, talent, finance, and HR. Today, we’re proud to be the leading provider of K-12 education application technology supporting over 45 million students in over 80 countries. 
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