Team Lead / Team Manager - BL

Cognizant
Experience : 2 to 3 Years
Education : MCA, BE/B.Tech
Location : Bangalore
Job Role : HR
Posted on 30 May 19
Job is expired
Job DescriptionLast Date 29 Jul 19
Qualification: BE/BTech/MCA)

Responsibility: 
  • Minimal Customer interaction under guidance
  • Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).

Project / Process:
  • Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases
  • Handle first level processing of transactions.
  • Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
  • Proactively identify issues.
  • Contribute to process improvement initiatives.
  • Identify and report process changes.
  • Adhere to the mandatory industry regulation and compliance requirements for the given process.

Knowledge Management:
  • Update Process documentation as appropriate for the process under guidance
  • Participate in knowledge transfer.

People/Team Management: Adhere to org hygiene and compliance needs in terms of:
  • a Personal Utilization & Time sheet submission.
  • b Personal and new hire Assimilation.
  • c Attendance.
  • d Team Initiatives.
  • Collate team performance metrics.
  • Manage break schedule/transport logistics for the team in the absence of his/her supervisor.

Shift: Day Job
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.Shift: Day Job
Job is expired