Lead, supervise, and motivate a team of motor insurance advisors or claims handlers.
Ensure team targets (sales, renewals, claims processing, or customer service KPIs) are met or exceeded.
Monitor daily operations and performance metrics, providing regular coaching and feedback.
Train and onboard new team members on motor insurance policies, systems, and procedures.
Resolve complex customer issues or complaints and provide support to team members as needed.
Ensure compliance with insurance regulations, company policies, and quality standards.
Prepare reports on team performance, productivity, and key metrics for management.
Collaborate with other departments (Underwriting, Claims, Sales, Customer Service) to streamline processes.
Drive continuous improvement initiatives to enhance team efficiency and customer satisfaction.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.