Team Leader - Fraud Recovery jobs in Bangalore at JPMorgan Chase & Co.

Team Leader - Fraud Recovery

Req #: 190114015

Location: Bangalore East, KA IN

Job Category: Customer Service

Employment Type: Full Time

Key Responsibilities:

Proven ability to train, coach and motivate employees;
Proven ability to evaluate employee performance;
Ability to manage multiple priorities and meet deadlines;
Motivated, self starter and willingness to work a flexible schedule based on the needs of the business;
Strong written and verbal communication skills;
PC skills to include proficiency with Microsoft Word and Excel.
Commitment to and demonstration of Chase Operating Principles
Leadership or experience in managing staff is an advantage

Qualification:

Graduate in any discipline or equivalent
At least 12 months in the current role as a Team Leader.
High energy level with proven passion and single minded focus on improving performance
Strong analytical and problem solving skills.
Excellent coaching/development orientation and skills
Strong focus on Customer satisfaction
Strong concepts of leadership competencies, displays ownership and urgency.
Adaptable to various changes in policies, procedures, and management styles and business direction
Excellent spoken and written communication skills.
Proficient in MS Word, Excel, Access, PowerPoint.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.