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Rupeek Fintech Pvt Ltd jobs - Team Leader

Team Leader

Rupeek Fintech Pvt Ltd
location
Bangalore
experience 2 Years
salary Salary not disclosed
qualification
Any Graduate
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Job is expired
Posted: 4 Years ago
Views: 6
Applications: 0
Openings: 1

Job Description

Team Leader

Job Description:

  • Manage a team of 10-15 relationship managers (tele-sales) and own targets for the team at a daily, weekly and monthly levela
  • Conduct interviews, evaluate and select relationship managers as per the job description
  • Handhold new joinees and low performers by liaising with analytics, quality auditors and training to drive significant improvements in their performance
  • Review daily performance, analyse areas of good and bad performance to come up with improvement plans and execute the same
  • Make decisions on re-training, PIP etc to improve or phase out consistent low performers
  • Conduct floor briefings on important communication and drive adherence to key interventions
  • Conduct one-one feedback sessions to give actionable feedback to the relationship managers to improve their performance
  • Prepare and circulate key metric reports indicating the health of the team being handled at the desired intervals

Experience: 2 years experience managing teams of minimum 10 people in a sales driven call center scenario

Desired Attributes:

  • Excellent communication skills - ability to articulate what they think
  • High amounts of ownership - ability to work and deliver under minimal supervision
  • Data obsession - Data to be the primary mode of decision making
  • Leadership - Proven ability to drive performance in a team
  • Comfort with numbers - can do quick back of the envelope calculations to arrive at a solution

Location: Bangalore

Job Particulars

Role HR
EducationAny Graduate
Who can applyExperienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id192355
StateKarnataka
Country India

About Company

Rupeek (meaning coining fee in Sanskrit),is an asset backed online lending platform, it is disrupting traditional brick-and-mortar lending model. Our low operational costs and credit evaluation tools are making credit cheaper for borrowers and investing more valuable for lenders.
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