Empiric Technologies jobs - Team Leader

Job description for Team Leader

Roles and Responsibilities:-

·         Lead the Insurance Tele-sales team.

·         Monitor performance metrics (call counts, pipeline generated, call quality, sales, etc)

·         Generate and share detailed reports about team performance and month-wise sales forecast.

·         Pep up and motivate the team members daily to deliver quality sales.

·         Follow up with customer and get all pending policies issued.

·         Provide encouragement to team members, including communicating team goals

·         Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.

Desired Candidate Profile:-

·         Should be a Champion in driving sales.

·         Should have strong convincing skills and be self-motivated

·         Handling rejections and maintaining a positive attitude

·         Minimum 2 years of Team-handling experience in Tele-Sales / Outbound calling

·         Experience in sales of Insurance products will be an added advantage

·         Should have excellent Communication Skills

·         Should be a Graduate

Benefits:-

·         Attractive Incentive payouts

·         Team Outing

·         Employee Recognition  Awards