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Team Leader

For a client of TeamLease Services Ltd
1 to 2 Years
1,80,000 - 2,60,000 Per Year
Posted on 27 Dec 18
Job DescriptionLast Date 25 Feb 19
  • Supports team manager and performs management duties when manager is absent or out of office
  • Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Assists management with hiring processes and new team member training
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Communicates deadlines and sales goals to team members
  • Develops strategies to promote team member adherence to company regulations and performance goals
  • Conducts team meetings to update members on best practices and continuing expectations
  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Ensures company brand materials and physical working spaces meet and exceed company presentation standards
  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
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