Imperial jobs - Tech Account Manager

Tech Account Manager

Imperial
experience Fresher
salary 8,00,000 - 12,00,000 Per Month
Posted: 5 Years ago
Views:
Applications:
Openings: 1

Job Description

  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance
  • Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales
  • Establish best practices
  • Keep track of sales performance metrics

  • Job Particulars

    Role 
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Full Time
    Job Id 257075
    Job Category Diploma
    State Punjab
    Country India

    About Company

    • Serve visitors by greeting, welcoming, directing and announcing them appropriately
    • Answer, screen and forward any incoming phone calls while providing basic information when needed
    • Receive and sort daily mail/deliveries/couriers
    • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
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