Tech Account Manager

Imperial
Experience : Freshers
Location : Mohali
Per Month: Rs. 8,00,000 - Rs. 12,00,000
Job Role : Others
Posted on 02 Jan 20
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Job DescriptionLast Date 02 Mar 20
  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance
  • Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales
  • Establish best practices
  • Keep track of sales performance metrics
  • Job Type : Full Time
    Interview Type : Face to Face Interview
    Company Description
    • Serve visitors by greeting, welcoming, directing and announcing them appropriately
    • Answer, screen and forward any incoming phone calls while providing basic information when needed
    • Receive and sort daily mail/deliveries/couriers
    • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
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