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Tech Account Manager

Imperial

Experience : Freshers

Location : Mohali

Per Month: Rs. 8,00,000 - Rs. 12,00,000

Job Role : Others

Posted on 02 Jan 20

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Job DescriptionLast Date 02 Mar 20

Provide technical support for customers to support pre-sales and post-sales processes

Address all product-related queries on time

Train customers to use products effectively

Provide developers with customers’ feedback to help identify potential new features or products

Report on product performance

Identify solutions to reduce support costs

Analyze customers’ needs and suggest upgrades or additional features to meet their requirements

Liaise with the sales department to win new business and increase sales

Establish best practices

Keep track of sales performance metrics

Job Type : Full Time

Interview Type : Face to Face Interview

Company Description

Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)

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