Petpooja jobs - Tech Support Executive

Tech Support Executive

Petpooja
experience Fresher
salary 15,000 - 18,000 Per Month
qualification
Read More...
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

- Responding to customer inquiries via email, phone, or chat promptly and professionally.
- Providing accurate information about our products or services.
- Resolving customer complaints and issues effectively.
- Escalating complex problems to the appropriate department.
- Keeping detailed records of customer interactions and transactions.
- Identifying and addressing recurring customer issues to improve overall satisfaction.
- Collaborating with team members for a seamless customer experience.
- Staying up-to-date on product knowledge and company policies.
- Contributing to the development of customer support processes.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.

Job Particulars

Role 
Education B.Com, BA, BCA, BE/B.Tech, BSc, CS
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1667695
Locality Address Ambavadi
State Gujarat
Country India

About Company

Petpooja
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