Petpooja jobs - Tech Support Executive
Tech Support Executive
Fresher
15,000 - 18,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
- Responding to customer inquiries via email, phone, or chat promptly and professionally.
- Providing accurate information about our products or services.
- Resolving customer complaints and issues effectively.
- Escalating complex problems to the appropriate department.
- Keeping detailed records of customer interactions and transactions.
- Identifying and addressing recurring customer issues to improve overall satisfaction.
- Collaborating with team members for a seamless customer experience.
- Staying up-to-date on product knowledge and company policies.
- Contributing to the development of customer support processes.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1667695
Job Category
BSc/BCA/BBM , Tech Support
Locality Address
Ambavadi
State
Gujarat
Country
India
About Company
Petpooja
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