Black And White Business Solutions jobs - Tech Support Executive

Tech Support Executive

Black And White Business Solutions
experience 0 to 3 Years
salary 15,000 - 30,000 Per Month
qualification
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Posted: 2 Years ago
Views: 3
Applications: 6
Openings: 1

Job Description

Huge Openings for Non Voice process 

INTERNATIONAL PROCESS -  Sr. TECHNICAL SUPPORT REPRESENTATIVE  Technical Support : Voice / Semi Voice / Non Voice Process 

Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting 

Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple 

Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr. Process Associate

Roles :
Handle technical support  questions via our ticketing system. Help customers set up their  website Help transfer customer accounts from other providers. Help customers with script and software upgrades Help and repair infected and compromised accounts. Handle server monitoring  tickets and repair systems in event of failures. Help  build and configure new servers Keep track of request and   make sure they are implemented as planned Participate in incident  handling concerning technical issues / server issues through chat support Microsoft environment  knowledge Have some level of technical understanding of the products building up a desktop service Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Basic  Troubleshooting, Monitoring, Backup Doing Email  configuration-Outlook

Skills Required :
Should be flexible with  rotational Shifts Graduates / PUC / Diploma fresher or Experience can apply

Benefits : Day / Rotational Shifts 

Salary - up to 4.5lpa Unlimited incentive  Structure No registration Fees(Free  placement).
  
Documents Required : 
Fresher :10th / 12th / Graduation all  semester Marks card Aadhar Card ID proof Pan Card ID

Experience : Previous Companies Offer letter / relieving letter / one month pay slips10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Card ID

Job Particulars

EducationAny Graduate
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id680555
Job Category Tech Support
Locality Address Bommanahalli, BTM , Electronic City , Koramangala , Marathahalli
StateKarnataka
Country India

About Company

Black And White Business Solutions
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