POLYGON GLABAL TECHNOLOGIES jobs - Tech Support Executive

Tech Support Executive

POLYGON GLABAL TECHNOLOGIES

Bangalore, Chennai

0 to4 Years

14,000 - 20,000 Per Month

Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, 10th Pass (SSC), 12th Pass (HSE), Other Course

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.
Providing support in the form of procedural documentation.

Required Skills:

Good reasoning and analytical skills
Good listening skills
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

Job Particulars

Role

Education Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, 10th Pass (SSC), 12th Pass (HSE), Other Course

Who can apply Freshers and Experienced (0 to4 Years )

Hiring Process Walk - In, Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1705721

Job Category Tech Support

Locality Address Ashok Nagar

State Karnataka, Tamil Nadu

Country India

About Company

POLYGON GLABAL TECHNOLOGIES

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