Essential qualification | Graduation in Electronics and Telecom/Computer Engg with 0-1 yrs experience in above areas |
Key Objectives of the position |
|
First Interaction with customer from technical Perspective & identification of the technical problem |
1 | Customer Front Line for Trouble Reporting |
2 | Trouble Ticket Assignment to different technical teams |
3 | First Level Troubleshooting for IP/Transport Layer Issues |
4 | MPLS Basic Troubleshooting and Fault isolation |
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